1. SHANGHAI EASYGARMENT FACTORY (HONG KONG) as EasyGarment (“EasyGarment” or “we” and “us” and “our” shall be construed accordingly) owns and operates EasyGarment in Hong Kong. We recognize the importance of your privacy and maintaining the confidentiality of your personal information. This Privacy Policy applies to all products and services provided by us including but not limited to the EasyGarment website at www.EasyGarment.com.hk operated by us (the “Website”) and sets out how we may collect, use and disclose your personal information. We pledge to comply with the requirements of the Personal Data (Privacy) Ordinance (Cap. 486) (“Ordinance”) in Hong Kong. In doing so, we will ensure compliance by our staff with the strictest standards of security and confidentiality.

A.1 Your privacy is important to us and we have taken steps to ensure that we do not collect more information from you than is necessary for us to provide you with our products and/or services and/or to operate your account.

A.2 We may ask you to provide personal information when you use the Website, your Account, including when you register as a member. The personal data that we may ask you to supply includes without limitation to name, day and month of birth, age group, gender, phone number, email address, mailing address, occupation, payment account details and where applicable, your Octopus card number (collectively “Personal Data”).

A.3 Please note that it is mandatory for you to provide certain categories of Personal Data (as specified at the time of collection). In the event that you do not provide any Personal Data marked as required, we may not be able to provide you with our products and/or services (including registering you as member).


B.1 If you provide any Personal Data to us, you authorize us to collect, retain and use Personal Data about you for the following purposes:

  1. operating, processing, maintaining and/or managing your Account;
  2. processing, verifying and/or making refunds of money into the e-wallet function of your Account (where applicable);
  3. verifying your identity;
  4. providing you with rewards, birthday promotions, vouchers or services under or lucky draws;
  5. providing you with customer services and responding to your queries, feedback or claims;
  6. performing research or statistical analysis in order to improve our products and services and for marketing and promotional purposes;
  7. providing Marketing Materials in accordance with B.4 below;
  8. in connection with establishing, maintaining and/or running any subsidiary or ancillary clubs/programs and
  9. making such disclosures as may be required for any of the above purposes or as required by law or in respect of any feedback or claims made by you.

B.2 You further agree that we may disclose and transfer (whether in Hong Kong or abroad) your Personal Data to third party service providers engaged by us to provide (a) data entry services, (b) customer database management services, (c) customer contact services (and service providers may contact you regarding promotions, product rewards, vouchers, redemptions and customer services), (d) services in relation to processing, verifying and refunding money into the e-wallet function of your Account (where applicable), and (e) secure data disposal services (“Third Party Service Providers”). The Third Party Service Providers are under a duty of confidentiality to us and are only permitted to use your Personal Data in connection with the purposes specified in B.1 above, but not for their own purposes (including direct marketing).

B.3 When necessary we may also disclose and transfer (whether in Hong Kong or abroad) your Personal Data to our professional advisers, law enforcement agencies, insurers, government and regulatory and other organizations for purposes specified in B.1(h) above.

B.4 We may only use your name, phone number and email address with your consent or with your indication of no objection to provide marketing materials to you relating to www.easygarment.com and/or your www.easygarment.com Account and goods/services which may be redeemed under www.easygarment.com and/or your www.easygarment.com Account, including goods and services provided by (a) EasyGarment; (b) other business units owned and operated by SHANGHAI EASYGARMENT FACTORY (HONG KONG). Such goods and services for each of the foregoing shall include the following classes: retail, clothing, betting (lucky draw),  media (including digital), e-commerce platform and facilitator (including online trading, payment and auctions), bill payment, gift card, prepayment card, subscription card, vending machine, ticketing, logistic hub (collection and pick up point), online games and publications (“Marketing Materials”).

B.5 We may share aggregate data that does not allow you to be identified with third parties for various purposes (including marketing and advertising), and may use this data in order to better understand your needs and to improve and adapt to our products and services.

B.6 Any Personal Data supplied by you will be retained by us and will be accessible by our employees, the Third Party Service Providers and third parties referred to in B.3 above, for or in relation to any of the purposes stated in B.1 herein.

B.7 We may permit individuals who are staff members of EasyGarment or other business units owned and operated by SHANGHAI EASYGARMENT FACTORY (HONG KONG) (including those stated above) (“Staff Members”) to use www.easygarment.com (including but not limited to registering as a Easygarment member and using the various functions provided by www.easygarment.com) but such Staff Members must at all times comply with all applicable codes of conduct and/or other relevant company policies of us and/or their relevant employer(s) when using www.easygarment.com. Notwithstanding anything stated herein, in the event it is found that a Staff Member misuses www.easygarment.com in his/her capacity as a Staff Member (including but not limited to using any confidential or other similar insider information to obtain an unfair advantage from any promotions or offers offered by Easygarment), we may disclose or transfer the Personal Data provided by such Staff Member to his/her employer(s) for investigation and/or disciplinary purposes.


C.1 Personal Data held by us relating to the members or to visitors to the Website will be kept confidential in accordance with this Privacy Policy.

C.2 Any questions, comments, suggestions or information other than Personal Data sent or posted via the Website and/or www.easygarment.com by visitors will be deemed voluntarily provided to us on a non-confidential and non-proprietary basis. We reserve the right to use, reproduce, disclose, transmit, publish, broadcast and/or post elsewhere such information freely, including passing it to any associated company for example, in connection with the development, manufacture and marketing of products and services and to meet customer needs.


D.1 All reasonable efforts are made to ensure that any Personal Data held by us is stored in a secure and safe place, and accessed only by our authorized employees or authorized Third Party Service Providers.

D.2 You should be aware that no system is impenetrable and no information provided over apps or the internet can be guaranteed to be completely secure. Accordingly, we cannot guarantee the security of any information that you transmit to us or receive from us over the Website or www.easygarment.com or the internet.

  1. LINKS

The Website may contain links to other apps, websites and/or webpages which are operated by third parties. We have no control over the content of the linked apps, websites and/or webpages or the way in which the operators of those apps, websites and/or webpages deal with your Personal Data. You should review the privacy policy for those third party apps, website and/or webpages to understand the ways in which your Personal Data may be used by those third parties.


F.1 Under the Ordinance, you have the right of access to Personal Data held by us about you and to request correction of your Personal Data.

F.2 If you have any questions regarding this Privacy Policy or if you wish to access or correct your Personal Data, you may send your request in writing to the following address:


12/F Hewlett center,

No.54 Hoi Yuen Road,

Kwun Tong, Kowloon

Email: sales@easygarment.com.hk

F.3 In accordance with the Ordinance, we reserve the right to charge you a reasonable fee for the processing of any data access request.​


We may amend or update this Privacy Policy from time to time without prior notice and your Personal Data collected shall be governed by our latest Privacy Policy, which shall be available in the Website.